Privacy Policy

Information We Collect

• Website: Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We use cookies to enhance your browsing experience. You can delete cookies from your browser at any time. When you complete the contact form on our website, as part of the process, we collect personal information you give us such as your name, phone number and email address. For more information regarding our website, please refer to the Wix Privacy Policy.

• Management Software: We use Cliniko as our practice management software to store your information and provide Telehealth consultations. This Cliniko Privacy Policy and Cookie Policy explains how we collect, protect, use and share personal information.  
   

How We Use Your Data

We collect and process personal data for the following purposes:

• To improve the functionality and user experience of our website.

• To respond to your inquiries, requests, and comments.
   

Security of Your Personal Information

We take the security of your personal information seriously and have implemented various measures to protect it, including:

• Compliance with data protection laws.

• Governance rules for personal information.

• Keeping records of data communication.

• Notification to the appropriate authorities in case of a privacy breach.

• Maintaining a record of privacy incidents.
   

Access to Your Information

For any questions or concerns regarding your personal information, you can contact our Data Protection Officer, Dr Melissa Callaci, psychologist, at callaci.psychology@gmail.com.
 

Email Communications

Please be aware that email communications may not be entirely secure. If you provide your email address, exchanges are unencrypted. While the risk of interception is minimal, it is not entirely absent.